Special terms and conditions TV - Altibox Bedrift
Updated March 2021
1. GENERAL
1.1. These special terms and conditions (‘Special Terms and Conditions’) apply to agreements concerning the delivery of TV services (‘TV Services’) to corporate customers (‘the Customer’) from the supplier (‘the Supplier’) as specified in the offer/order confirmation (‘the Order’).
1.2. The Special Terms and Conditions supplement those specified in the General Terms and Conditions – Altibox Bedrift. Unless otherwise specified here, the terms defined in these Special Terms and Conditions shall have the same meaning as those specified in the General Terms and Conditions – Altibox Bedrift.
1.3. The Order specifically sets out the TV Services covered by the Agreement between the parties. If a Customer wishes to expand the TV Services, additional services may be ordered.
1.4. The Agreement concerning TV Services can be terminated in accordance with the termination rules set out in the General Terms and Conditions – Altibox Bedrift. Any lock-in period that applies to the TV Services will be specified in the Order.
2. USE OF DECODER
2.1. The Customer is given access to TV Services via a decoder, which is part of the Equipment (cf. General Terms and Conditions – Altibox Bedrift). The Customer can only connect one TV to each decoder. If the Customer wishes to have TV Services for more TVs, more decoders must be leased.
3. QUALITY AND USE
3.1. The Supplier offers a varied range of TV Services. The Supplier purchases such services from Altibox AS/suppliers of TV content (‘Content Suppliers’). No guarantee is given with respect to the different TV Services’ content and composition over the course of the Agreement.
3.2. The Supplier can at any time change the visual design and technical functionality of the Supplier’s TV portal and other applications the Customer has access to.
3.3. The picture quality of TV channels and other content will be the quality obtained from the source. The quality of the individual TV channels is not related to the speed of the communication services the Customer subscribes to.
3.4. The Supplier may be ordered to block access to the TV Services due to a third party’s (including broadcaster/programme supplier/content supplier) insufficient rights clarification. The Supplier will give the Customer information about this as early as possible.
3.5. The Customer is responsible for all use of the TV Services.
4. RESTRICTIONS ON DISPLAY OF CONTENT
4.1. The Customer’s right to display the content of the TV Services will be based on what type of product/display the Customer has purchased in accordance with the Order. The following rights apply to the different types of product/display:
a) Internal Display – the right to display content in ordinary business premises, where the programme content is mainly available to staff. This will typically apply to a company break room.
b) Public Display – the right to display content in premises where the programme content is available to the general public, including restaurants, bars, fitness centres, schools, lobbies, shops etc.
c) Institutional Display – the right to display content in premises where people stay on a permanent or temporary basis where the programme content can be displayed via a TV in each room. This category covers hospitals, nursing homes, oil platforms, prisons, halls of residence etc. where the main operational objective is not the commercial lease of rooms.
d) Hotel Display – the right to display content in premises for temporary stays where the programme content is displayed on a TV in each room. This category covers hotels, motels etc. where the main operational objective is the commercial lease of rooms.
4.2. Under the Agreement with the Supplier, the Customer is only entitled to display news broadcasts and sports events under Public Display. This is due to third-party rights. Public Display of content beyond this is only permitted subject to separate agreement between the Customer and the individual Content Supplier.
4.3. The Customer cannot demand an admission fee for Public Display unless this is approved in advance with the relevant Content Supplier.
4.4. The Supplier notifies customers that the Supplier, Content Suppliers and Content Suppliers’ licensors can conduct inspections of the Customer’s premises related to the Customer’s use of TV Services based on the restrictions set out in clause. 4. The Supplier disclaims any liability for circumstances that arise between the Customer and Content Suppliers and Content Suppliers’ licensors, if the Customer’s use of TV Services is not in accordance with clause 4. The Customer shall indemnify the Supplier for any loss or damage caused by the Customer using the TV Services in an area of application other than that agreed or otherwise in violation of clause 4.
4.5. The Customer is responsible for ensuring that the provisions in clause 4 are met by everyone who is given access to use the TV Services that the Customer gains access to through this Agreement.
5. LICENSING AND RIGHTS
5.1. The TV Services can only be used in accordance with the provisions of these Special Terms and Conditions or in the Agreement with the Supplier. The delivery of TV Services does not entail the allocation of rights of use beyond what follows from these Special Terms and Conditions or in the Agreement with the Supplier.
6. GENERAL RESTRICTIONS ON USE
6.1. The Customer is only entitled to display the content of TV Services on TV sets. The Customer is not entitled to copy, distribute, sell, lease, transfer or sub-license the content.
6.2. The Customer shall not attempt to prevent, remove, deactivate, limit or in any other way decrease the efficiency of any encryption, rights notification or any other rights protection covering or linked to the content of the TV Services. The Customer is not entitled to edit, change, translate or create derived works or adaptations of the content.
6.3. Nor shall the Customer decompile, reproduce, reverse engineer (opposite of develop), dismantle or in any other way convert the content of the TV Services into a format that can be read by people or machines. The Customer is not entitled to duplicate or in any other way reproduce (including, but not limited to ‘burning’) the content of the TV Services, or any part thereof, on any physical medium, memory or entity, including, but not limited to CDs, DVDs, VCDs or other such formats, including, but not limited to computers or other hardware or other media that have been developed or are developed subsequently.
7. SPECIAL CONDITIONS FOR CUSTOMERS DURING THE LOCK-IN PERIOD
7.1. The Agreement cannot in principle be terminated during the lock-in period. Changes in the TV Services do not entitle the Customer to terminate the TV Services Agreement, such however that if such changes significantly reduce the quality or nature of the services, the Customer is entitled to withdraw from the Agreement as regards the specific part of the TV Services that have been changed.